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Simtools 2.0 Registration help needed

Discussion in 'SimTools DIY Version' started by Tim McGuire, Jan 10, 2017.

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  1. Tim McGuire

    Tim McGuire "Forever a work in progress"

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    Hey guys, quick question.

    For some reason I can't get the SimTools_Registration.exe application to work. I've tried uninstalling and reinstalling, as well as turning firewall and antivirus off. Anyone else have this issue?

    edit: administrator permissions also don't help

    edit edit: Instead of "not working" I should have specified that it crashes upon trying to open it.
    Last edited: Jan 10, 2017
    Tim McGuire, Jan 10, 2017
    #1
  2. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    @George Dobransky,
    I can't seem to re-create your problem.
    but I'll keep looking.

    @Tim McGuire ,
    what happens when you launch "SimTools_Registration.exe"?

    thx guy's!
    yobuddy
    • Friendly Friendly x 1
    yobuddy, Jan 10, 2017
    #2
  3. Tim McGuire

    Tim McGuire "Forever a work in progress"

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    Hey, thanks for the reply :)

    When I launch the program, the loading bar will get about 1/6 of of the way across and then windows will throw an error. It all happens in a fraction of a second.
    after.PNG during.PNG
    Tim McGuire, Jan 10, 2017
    #3
  4. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    @Tim McGuire ,
    Are you installing 2.0 on a machine that had 1.3 on it?
    Did you fully remove 1.3 from this PC?
    yobuddy, Jan 10, 2017
    #4
  5. Historiker

    Historiker Dramamine Adict Gold Contributor

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    @Tim McGuire also make sure that you do not have Simtools running when you try to use the registration tool.
    Historiker, Jan 10, 2017
    #5
  6. Tim McGuire

    Tim McGuire "Forever a work in progress"

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    It originally had 1.3 on it. I installed 2.0 on the first go-around without removing 1.3, but then I uninstalled both completely, and reinstalled 2.0 only. Are there any other simtools files that an uninstall wouldn't wipe? I can give it another go
    Tim McGuire, Jan 10, 2017
    #6
  7. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    As long as you answer yes to "Remove old Settings and Files?" during the un-installation process you should be ok.
    Do you know if you did that buddy?
    yobuddy, Jan 10, 2017
    #7
  8. Historiker

    Historiker Dramamine Adict Gold Contributor

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    @Tim McGuire you might check C:\Users\[you]\AppData\Local for the Simtools folders and manually delete them.
    Historiker, Jan 10, 2017
    #8
  9. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    @Tim McGuire ,
    please try this buddy,
    1) Removed all copies of SimTools.
    2) Manually delete the folders if they are found.
    3) Reinstall SimTools 2.0
    yobuddy, Jan 10, 2017
    #9
  10. Tim McGuire

    Tim McGuire "Forever a work in progress"

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    @yobuddy, @Historiker

    I uninstalled both versions and checked the appdata, then reinstalled 2.0, the crash is still happening unfortunately :/
    Tim McGuire, Jan 10, 2017
    #10
  11. Meawto

    Meawto Sorry for bad English ;'(

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    @yobuddy is there any gamedash update for two or more arduino support ?
    Meawto, Jan 10, 2017
    #11
  12. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    Very strange @Tim McGuire ,
    Would you mind reinstalling .net to make sure its not a corrupted .net installation?

    Also are you trying to register a free or paid for key?
    I can issue you a refund at any time if need be.
    yobuddy, Jan 10, 2017
    #12
  13. Historiker

    Historiker Dramamine Adict Gold Contributor

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    Historiker, Jan 10, 2017
    #13
  14. Tim McGuire

    Tim McGuire "Forever a work in progress"

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    I'll give that a try and report back once I'm done. I registered for a Professional License. I'm sure I'll get it working eventually, so hopefully no refund will be necessary :p

    I'm on win10 64 bit
    Tim McGuire, Jan 10, 2017
    #14
  15. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    Best to start a separate thread and post pictures of your settings.
    • Agree Agree x 1
    noorbeast, Jan 10, 2017
    #15
  16. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    @Tim McGuire ,
    I'll do everything I can to help you buddy!
    yobuddy, Jan 10, 2017
    #16
  17. Tim McGuire

    Tim McGuire "Forever a work in progress"

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    Much appreciated! I'm in no great rush, so don't go out of your way, I'm sure it must be something strange on my end.

    I ran a .NET framework repair, sadly it didn't change anything
    Tim McGuire, Jan 10, 2017
    #17
  18. Historiker

    Historiker Dramamine Adict Gold Contributor

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    Historiker, Jan 10, 2017
    #18
  19. Tim McGuire

    Tim McGuire "Forever a work in progress"

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    Would the registration program dump any logfiles anywhere that would be of use to look at?
    Tim McGuire, Jan 10, 2017
    #19
  20. abs

    abs Active Member Gold Contributor

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    Hello
    Is there a way to keep or backup existant profiles ?
    what about 2 separate PC? do we have to remove fist gamemanager (gaming PC) and game engine on the second PC?
    do we have to uninstall gamedash?
    thanks
    abs, Jan 10, 2017
    #20
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