1. Do not share user accounts! Any account that is shared by another person will be blocked and closed. This means: we will close not only the account that is shared, but also the main account of the user who uses another person's account. We have the ability to detect account sharing, so please do not try to cheat the system. This action will take place on 04/18/2023. Read all forum rules.
    Dismiss Notice
  2. For downloading SimTools plugins you need a Download Package. Get it with virtual coins that you receive for forum activity or Buy Download Package - We have a zero Spam tolerance so read our forum rules first.

    Buy Now a Download Plan!
  3. Do not try to cheat our system and do not post an unnecessary amount of useless posts only to earn credits here. We have a zero spam tolerance policy and this will cause a ban of your user account. Otherwise we wish you a pleasant stay here! Read the forum rules
  4. We have a few rules which you need to read and accept before posting anything here! Following these rules will keep the forum clean and your stay pleasant. Do not follow these rules can lead to permanent exclusion from this website: Read the forum rules.
    Are you a company? Read our company rules
Shared accounts will be removed Plugin Downloads Zero spam policy Forum Rules

Resolved Game Engine crashes

Discussion in 'SimTools DIY Version' started by Raredog, Feb 22, 2018.

Page 1 of 4
  1. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    Hi

    Suddenly Game Engine keeps crashing, no matter if i run a game or just uses the output testing.

    I have not made any changes for months (besides installing Fallout 4 VR) so i really dont understand why this is happening. Its crashing after a few minutes, more action, the faster the crash comes. I experience no problems when testing in the JRK Utility...

    I have searched, but found nothing, can anyone help?
    game engine crash.jpg game engine crash.jpg
    Raredog, Feb 22, 2018
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    21,030
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    147,878Coins
    Ratings:
    +10,880 / 54 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Try lowering the MainLevel % in Game Manager Profile Editor to 95% and let us know if the reduced Game Manager crashing. It seems JRKs get a bit more sensitive to spikes over time.
    noorbeast, Feb 22, 2018
    #2
  3. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    Hi

    Thanks for your advice, but Game engine keeps crashing, even with lower settings.. If the JRKs where to blame, would the problem not also appear when testing in the JRK utility?
    Raredog, Feb 23, 2018
    #3
  4. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    21,030
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    147,878Coins
    Ratings:
    +10,880 / 54 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    If lowering the MainLevel % had no effect at all then try swapping out usb cables and check PSU status.

    The JRK utility will act predictably but you can create motion profiles where an axis/force is way over 100%, which will always be problematic, particularly in a heavy collision.
    noorbeast, Feb 23, 2018
    #4
  5. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    I tried switching USB ports and cables with out luck. I seems that there are a few threads with same problem, all occurring suddenly, which makes me think that it could have something to do with a recent Windows update? Unfortunately the home version installs the update just as quickly as i can uninstall it.

    For me it seems like a problem with Game Engine, rather than hardware, there is no errors from the JRKs or anything, Game Engine just crashes. As there have been no changes in hardware or software (besides Windows) I can't see how it could be anything else?
    Raredog, Feb 24, 2018
    #5
  6. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    As written in the other tread:

    I tried disabling USB legacy support, but it didn't help anything, neither does increasing or decreasing usb port speed or disabling all unnecessary USB devices.

    When Game Engine crashes, Windows plays the "USB disabled sound"
    Raredog, Feb 24, 2018
    #6
  7. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    21,030
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    147,878Coins
    Ratings:
    +10,880 / 54 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Sounds like something is causing a disconnect, swap out usb cables and if using a usb hub try directly connecting to the computer instead.
    noorbeast, Feb 24, 2018
    #7
  8. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    Tried another cable once again, but no difference...
    Raredog, Feb 24, 2018
    #8
  9. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
    Feb 9, 2007
    Messages:
    5,282
    Occupation:
    Computer Technician
    Location:
    Portland, Oregon - USA
    Balance:
    49,199Coins
    Ratings:
    +5,093 / 18 / -0
    If your running 2 jrk's, try removing one from simtools and try again.
    If it crashes then try the other one.
    try to see if its just one that is crashing or both.
    I bet it's the same on causing your problem.

    If you interface drops out, Game Engine will most surly crash.
    My guess is that one of the jrk's may be slowly wearing out?
    yobuddy
    yobuddy, Feb 24, 2018
    #9
  10. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    Hi

    I tried that, and just as you says, it's only a problem with the right one. Is it a common problem that JRKs wear out? In my world electronics either work or not

    But i guess I have to order a new one then...
    Raredog, Feb 25, 2018
    #10
  11. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    21,030
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    147,878Coins
    Ratings:
    +10,880 / 54 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    JRKs seem to be a little more sensitive to power spikes over time, as we run them pretty hard with motion simulation, but it can also be other hardware like a dying PSU or noisy USB, ferrite clips can help with the latter.
    noorbeast, Feb 25, 2018
    #11
  12. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    Okay, thanks

    I have ordered a new one, I was sure the old, used wiper motors would be the first thing to burn out, but I guess I was wrong... anyway, the sim has run for 3-500 hours, so the $/hour is pretty reasonable, even if it costs a JRK now or then.:)

    I was sure it had to be a software problem, but wasn't aware that Game Engine would crash uppon a disconnect. Let's see if everything is working fine again when the new one arrives.

    Thanks for your help until now:)
    Raredog, Feb 25, 2018
    #12
  13. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
    Feb 9, 2007
    Messages:
    5,282
    Occupation:
    Computer Technician
    Location:
    Portland, Oregon - USA
    Balance:
    49,199Coins
    Ratings:
    +5,093 / 18 / -0
    It just depends on how hard you push them, and how well balanced your sim is.
    I would swap sides with the jrk's, and see if the problem follows the jrk or the motor its attached to.

    Let me know how it goes buddy!
    yobuddy
    yobuddy, Feb 25, 2018
    #13
  14. iamcanadian2

    iamcanadian2 Member

    Joined:
    Oct 7, 2008
    Messages:
    60
    Occupation:
    floating docks
    Location:
    surrey bc canada
    Balance:
    52Coins
    Ratings:
    +41 / 0 / -0
    My Motion Simulator:
    Motion platform, 6DOF
    I have the exact same issue you have except I am using The AMC 1280 and MDO3s and Thanos thinks it might be a ground issue for me, but now my board is done so waiting for a reply. But Me same thing slow movements all day, but soon as a fast or lots of motion 2 beeps and disconnect on the USB. If you figure it out great cause I am stuck too.
    iamcanadian2, Feb 27, 2018
    #14
  15. iamcanadian2

    iamcanadian2 Member

    Joined:
    Oct 7, 2008
    Messages:
    60
    Occupation:
    floating docks
    Location:
    surrey bc canada
    Balance:
    52Coins
    Ratings:
    +41 / 0 / -0
    My Motion Simulator:
    Motion platform, 6DOF
    Oh I just figured out what the problem is....your Danish and so am I but on another continent .......Danish gremlins argggg!
    iamcanadian2, Feb 27, 2018
    #15
  16. SeatTime

    SeatTime Well-Known Member

    Joined:
    Dec 27, 2013
    Messages:
    2,573
    Occupation:
    Retired
    Location:
    Brisbane Australia
    Balance:
    28,370Coins
    Ratings:
    +2,844 / 39 / -0
    My Motion Simulator:
    AC motor, Motion platform
    You could try reducing the 'Output Rate' in the interface settings to 10msec.
    SeatTime, Feb 27, 2018
    #16
  17. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    When did your problems start?

    I think its "Nisser" not gremlins ;)
    Raredog, Feb 27, 2018
    #17
  18. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    I just installed a new JRK, and it has changed absolutely nothing...:(

    I still think it is a software issue, and maybe a Windows thing...
    Raredog, Mar 3, 2018
    #18
  19. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    21,030
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    147,878Coins
    Ratings:
    +10,880 / 54 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    I have mentioned checking the PSU a number of times, can you confirm if you swapped that out or not?

    Simtools does not take much to run so try it out on any other computer you may have.
    noorbeast, Mar 3, 2018
    #19
  20. Raredog

    Raredog Active Member

    Joined:
    May 31, 2016
    Messages:
    140
    Location:
    Denmark
    Balance:
    25Coins
    Ratings:
    +71 / 0 / -0
    My Motion Simulator:
    2DOF, JRK
    Yes i have tried that. Tried with another motor, but when i start it (game engine or JRK utility) it just crashes into the mechanical stop?! I think i have seen this when i first build it, but can't figure out what is wrong... the pot meter works fine...
    Raredog, Mar 3, 2018
    #20
Page 1 of 4