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Bug Need to keep restarting Simtools for it to connect and enable motion

Discussion in 'SimTools DIY Version' started by Tino.Sturlic, Dec 15, 2021.

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  1. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    Hello.

    I'm having a problem with Simtools.

    Every time I start the simulation I need to restart simtools for motion to activate. It just beeps and it does not connect.
    Sometimes it works sometimes I need to restart it 20 times to work. Once it starts working its stable as long as I'm in the game/simulator. When I exit sometimes it works but most of the time I need to keep restarting it until it finally starts again.
    Can you please help me?

    This is my motion sim
    • Like Like x 1
    Tino.Sturlic, Dec 15, 2021
    #1
  2. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    Scn's?
    Are you using a usb hub?
    Chat soon,
    yobuddy
    yobuddy, Dec 15, 2021
    #2
  3. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
    3DOF, DC motor, JRK
    • Like Like x 1
    noorbeast, Dec 15, 2021
    #3
  4. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    I'm not using a hub. I tried different USB ports. Everything is directly plugged in the PC motherboard. once connected it never disconnects or loose connection as long as I am in the sim. that's why I would not say it's USB bandwidth problem.
    Tino.Sturlic, Dec 15, 2021
    #4
  5. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
    3DOF, DC motor, JRK
    Have you checked for port conflicts?

    Have you actually run something like UsbTree to map all your USB devices?
    noorbeast, Dec 16, 2021
    #5
  6. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    And you using SCN actuators?
    yobuddy, Dec 16, 2021
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  7. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    No I did not. Can you please recommend what software to install (link) and maybe a few quick words what to do with it? Thanks.
    Tino.Sturlic, Dec 16, 2021
    #7
  8. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    No, i am using servo actuators and 4 in 1 servo driver from PT factory and Thanos AMC-MDBOX interface.
    Tino.Sturlic, Dec 16, 2021
    #8
  9. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
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    noorbeast, Dec 16, 2021
    #9
  10. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    Capture.png
    This is how it looks. I tried different USB host controllers. Now it's alone on it's own host controller and it still doesn't work every time.
    Tino.Sturlic, Dec 25, 2021
    #10
  11. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    Is there any kind of debugger for this? Now it just lost connection in the middle of the race... :(
    Tino.Sturlic, Dec 26, 2021
    #11
  12. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    I have a AMC-MDBOX setup here and it seems to be working fine.
    I did have to update the firmware on my thanos controller when I received it, but I was an early adopter, so it may not be your problem.
    May I see a pic of your interface settings?
    Take care,
    yobuddy
    yobuddy, Dec 26, 2021
    #12
  13. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    I tried with different usb cable. Did not solve the issue. What does that beep sound means. It makes that sound during startup of the game engine every time it's not working. I was also updating Thanos interface I believe. It was working fine for some time without problems...
    Capture.PNG
    Tino.Sturlic, Dec 27, 2021
    #13
  14. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    It means SimTools was not able to startup an interface.
    Try with an update rate of 10ms and see what happens buddy.

    @Thanos, any ideas buddy?
    yobuddy, Dec 27, 2021
    #14
  15. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    Could it be because neither of my usb ports is 2.0? they are all 3.0...

    Just tried with 10ms, didn't help :(
    Last edited: Dec 27, 2021
    Tino.Sturlic, Dec 27, 2021
    #15
  16. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    No, I don't believe so.
    Hopefully @Thanos will jump in soon with some ideas.
    yobuddy, Dec 27, 2021
    #16
  17. Thanos

    Thanos Building the Future one AC Servo at a time... or 6

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    My Motion Simulator:
    AC motor, Motion platform, 4DOF, 6DOF
    If you have a spare USB hub with external power supply, try to connect the AMC-MDBOX on that alone. Could be USB motherboard driver issue. Using USB hub bypasses that and uses generic USB hub driver. External power supply for the hub also helps as the AMC-MDBOX uses a bit more power too.

    Something like this would work good:
    Powered USB Hub, atolla 4-Port USB 3.0 Hub with 4 USB 3.0 Data Ports and 1 USB Smart Charging Port, USB Splitter with Individual On/Off Switches and 5V/3A Power Adapter www.amazon.com/dp/B083XTKV8V/ref=cm_sw_r_awdo_navT_g_VCBYBKN9M3YK416XSMFY
    • Like Like x 1
    Thanos, Dec 29, 2021
    #17
  18. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    Thanks Thanos. I will try that.
    • Like Like x 1
    Tino.Sturlic, Dec 29, 2021
    #18
  19. Tino.Sturlic

    Tino.Sturlic Member Gold Contributor

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    I tried powered USB hub and unfortunately it does not help.

    This is how it looks with powered USB hub
    Capture.PNG
    Tino.Sturlic, Jan 1, 2022
    #19
  20. Thanos

    Thanos Building the Future one AC Servo at a time... or 6

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    My Motion Simulator:
    AC motor, Motion platform, 4DOF, 6DOF
    • Informative Informative x 1
    Thanos, Jan 4, 2022
    #20
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