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Question Licence problem

Discussion in 'SimTools DIY Version' started by ariketonen, Nov 11, 2025 at 18:57.

  1. ariketonen

    ariketonen New Member

    Joined:
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    My Motion Simulator:
    SimforceGT
    I did go simtools website and press select to diy licence, and then i lose 79.99 € from my bank account and i didnt get licence and i can not send any mail or message to simtools seller. Can someone help me with this. Please

    Attached Files:

    ariketonen, Nov 11, 2025 at 18:57
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    Innovative tech specialist for NGOs
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    My Motion Simulator:
    3DOF, DC motor, JRK
    Hopefully @yobuddy can help you out, but you really should use the Contact page on the SimTools website.
    • Like Like x 1
    noorbeast, Nov 11, 2025 at 21:10
    #2
  3. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    The Contact page on the SimTools website sends messages directly to us, and it gets checked quite often.
    Were you not able to send a message from the contact us page?

    Can you private message me with an order number, or the email address you purchased the order with? (Know that the license number gets sent to this email address, so you need to be able to receive email from this email address)
    Chat soon buddy!
    yobuddy
    yobuddy, Nov 12, 2025 at 01:23
    #3