Question My SimTools intermittently stops updating positions.

I am using SimTools v3 beta, connected to my 6-axis device via a serial port. I often encounter situations where the motion simulation device stops moving (even though the car in the game is still moving intensely). By using the Virtual Output feature to monitor the position updates in real-time, I noticed that whenever the position stops updating (remaining at a fixed value), my motion simulation device also stops moving. Has anyone else experienced this issue? It doesn’t seem to be related to the communication interface. Thank you all.