Resolved No motion with F1 2018/2016

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Simulator

1. DIY
2. 2 DOF
3. SCN5 Actuators
4. SCN Interface

SimTools

1. Version Number: 2.3.1
2. Game Plugin where the error is happening: F1 2018 v
3. Settings outlined in post below.

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Hello all,
I’m new to Simtools after running F1 2016 on X-Sim problem-free for the past 2 years. When I just bought F1 2018 last week, I could not produce motion with the X-Sim software. My friend who built my simulator recommended I get Simtools, as it is a better and more user-friendly software.
Unfortunately I have not yet been able to produce movements with the Simtools software yet either, in either 2016 or 2018.
My friend has been trying to help me troubleshoot via TeamViewer for a few days to no avail. With the same settings on each of our Simtools engines and essentially the same rig, he can play F1 2018 just fine on his end. Mine produces no movement. ** It should be noted that Assetto Corsa produced movement with Simtools the very first time I fired it up. ** However, the only reason I have a simulator is to play F1 games, so no other game matters to me.
When I run the Output Test, all the axes produce proper motion, so there is communication between the software and hardware, as also evidenced by Assetto Corsa functioning properly.

I am running on Windows 7 professional. We have tried turning off the Windows firewall and allowing all Simtools and F1 programs through the Avast anti-virus, to no avail.
As suggested elsewhere, I have also tried unpatching the game, completing a short race, and repatching. Still nothing.
UPD Telemetry is ON in both 2018 and 2016. I had tried both D-Box on and off, as well and UDP Broadast mode both on and off. Nothing changes.
Very frustrating, needless to say.
I’ve included pics of the axes assignments, Interface settings, game telemetry settings, etc.
Any other info that could be helpful to assist in troubleshooting, feel free to ask! I’m not very tech savvy, but I’m learning as I go!
Thank you,
Jeremy

If you see in one of the pictures above that, there are indeed min/max values captured for F1 2018. They are all 32767/-32767 across the board. The other picture that shows zeros was taken out of sequence. So if those values are indeed set, where do I look next?
I installed the plugin by drag n’ dropping the file from the download folder to the Simtools plugin tool.
Thoughts?

Got it. Thank you both for those suggestions. I will try that as soon as I have some free time. I’m very optimistic that this may do the trick! Fingers crossed!

OH MY GOD, I LOVE YOU GUYS! THANK YOU THANK YOU THANK YOU!!!
Now that I’ve got that out of my system
I followed all of your instructions and suggestions, and she is finally alive and well and rockin!!!
I’ve also never felt that kind of “sway” on lateral changes of direction before with the “other” software!
I’m so grateful for your knowledge and help. Truly appreciated!
Now time to buy new monitors!
Jeremy

I have the same problem of no motion. But I don’t solve the problem.

Can you tell me how you solve this problem? I have the same problem.

Thanks, I will try tomorrow. If still problem exists, I will ask for help.

As you can see, there is no motion as I run F1 2018. Tuning Center can’t capture ay max or min data.

Thanks, it works. It is moving now. I just wonder why not mentioning this message in the plugin.

Forget one thing, if I don’t set the telemetry setting 『on 』in the option, there will be no motion.