1. Do not share user accounts! Any account that is shared by another person will be blocked and closed. This means: we will close not only the account that is shared, but also the main account of the user who uses another person's account. We have the ability to detect account sharing, so please do not try to cheat the system. This action will take place on 04/18/2023. Read all forum rules.
    Dismiss Notice
  2. For downloading SimTools plugins you need a Download Package. Get it with virtual coins that you receive for forum activity or Buy Download Package - We have a zero Spam tolerance so read our forum rules first.

    Buy Now a Download Plan!
  3. Do not try to cheat our system and do not post an unnecessary amount of useless posts only to earn credits here. We have a zero spam tolerance policy and this will cause a ban of your user account. Otherwise we wish you a pleasant stay here! Read the forum rules
  4. We have a few rules which you need to read and accept before posting anything here! Following these rules will keep the forum clean and your stay pleasant. Do not follow these rules can lead to permanent exclusion from this website: Read the forum rules.
    Are you a company? Read our company rules
Shared accounts will be removed Plugin Downloads Zero spam policy Forum Rules

Bug Simtools : actuator not moving

Discussion in 'SimTools DIY Version' started by dkrevenge, Jul 10, 2023.

  1. dkrevenge

    dkrevenge New Member

    Joined:
    Jul 10, 2023
    Messages:
    1
    Location:
    france
    Balance:
    26Coins
    Ratings:
    +0 / 0 / -0
    My Motion Simulator:
    SCN6
    Hi
    I'm Renaud (France)
    I'm a newbie but I spent hours checking youtube and forum before posting here
    I was hoping to find the solution alone...

    As a newbie I choose to buy a setup from a guy
    The set up was working on his PC (important point )

    Here with my PC, actuators are not moving at all
    - prosimu with 2 SCN6 040-100
    - simtools 2.6 (DIY licence)
    - actuactors are hooked up in one big 24v ps (working) check picture
    - the 2 scn 6 boxes are working (green and red light inside)

    and to a grey box with two usb cables going to my computer

    my computer can see the 2 USB cables

    If if understand correctly, when starting simtools, i need to configure the interface setting (like photos)
    when i do that the actuactor should move (like center position ) right ?

    nothing happen, i try to use only 1 interface (like yobuddy says in the formu ) to test only one = nothing

    i tried to change COM = same, tried to change USB port = same

    And of course if i try to output testing i have the message "one of your interfaces requires gamerengine to be restarted" = means simtools didn't detect my actuactor right ?

    I wanted to try on simtools 3 but when install i have a message "licence already activated need to contact support ( i did but no luck)

    I also download the dydic software to check if the actuactors are detected but i m not sure how to use it ... (sorry)

    So i need help
    What can i do ? (i will try on one other comptuer ...)

    in advance thank you

    Attached Files:

    dkrevenge, Jul 10, 2023
    #1
  2. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
    Feb 9, 2007
    Messages:
    5,282
    Occupation:
    Computer Technician
    Location:
    Portland, Oregon - USA
    Balance:
    49,198Coins
    Ratings:
    +5,093 / 18 / -0
    QUOTE]And of course if i try to output testing i have the message "one of your interfaces requires gamerengine to be restarted" = means simtools didn't detect my actuactor right ?[/QUOTE]
    This means restart Game Engine, and the actuator should center.

    Basically, you just need to configure both interfaces and then restart game engine and they should center.
    Take care!
    yobuddy, Jul 11, 2023
    #2