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Bug Simtools Not Connected

Discussion in 'SimTools Pro & Entertainment Version' started by kiennt, Aug 13, 2023.

  1. kiennt

    kiennt New Member Gold Contributor

    Joined:
    Dec 17, 2022
    Messages:
    18
    Balance:
    - 100Coins
    Ratings:
    +3 / 0 / -0
    My Motion Simulator:
    4DOF
    Hi every one, I don't understand why my SimTools is currently not functioning and displaying a "Not Connected" error as shown in the image. However, when I try the "output testing," the degrees of freedom (dof) still work properly. They used to work fine in any game I had installed and played before, but now they don't function in any game. Please help me with this issue. upload_2023-8-13_22-15-28.png

    PS: Previously, before installing the AC Mod, I was using my DOF normally. This issue only started from the day before yesterday.

    Thank all
    kiennt, Aug 13, 2023
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    146,110Coins
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    My Motion Simulator:
    3DOF, DC motor, JRK
    If you have installed a mod that in any way messes with game telemetry that may interfere with a plugin, but if the issue affects multiple games it is more likely that something is interfering with communication, often that is antivirus or firewall, so temporarily disable those and test.
    noorbeast, Aug 14, 2023
    #2
  3. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    Did the IP addresses get changed in either app?
    Under the tools button, the ip address for each app should be 127.0.0.1 when used on the same PC.
    yobuddy, Aug 14, 2023
    #3
  4. kiennt

    kiennt New Member Gold Contributor

    Joined:
    Dec 17, 2022
    Messages:
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    Balance:
    - 100Coins
    Ratings:
    +3 / 0 / -0
    My Motion Simulator:
    4DOF
    Thank you, Youbuddy. Indeed, the IP address on my simtools has been changed to 192.168..., and when I set it to 127.0.0.1, everything is working fine. I appreciate your help very much
    • Like Like x 1
    kiennt, Aug 16, 2023
    #4
  5. kiennt

    kiennt New Member Gold Contributor

    Joined:
    Dec 17, 2022
    Messages:
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    Balance:
    - 100Coins
    Ratings:
    +3 / 0 / -0
    My Motion Simulator:
    4DOF
    Thank you, I tried following your and Yobuddy's method, and everything is working fine now.
    • Like Like x 1
    kiennt, Aug 16, 2023
    #5
  6. kiennt

    kiennt New Member Gold Contributor

    Joined:
    Dec 17, 2022
    Messages:
    18
    Balance:
    - 100Coins
    Ratings:
    +3 / 0 / -0
    My Motion Simulator:
    4DOF
    I am currently getting the NOT CONNECTED error as shown in the image. I had previously added the WRC10v1, WRC2023, and WRCGenerationv4 plugins, which I downloaded from the simtools website. Thank you!

    upload_2023-11-25_18-5-2.png


    Detail:
    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.
    ************** Exception Text **************
    System.NullReferenceException: Object reference not set to an instance of an object.
    at SimTools_GameEngine.frm_TuningCenter.LoadGameList()
    at SimTools_GameEngine.frm_GameEngine.frmMain_Load(Object sender, EventArgs e)
    at System.EventHandler.Invoke(Object sender, EventArgs e)
    at System.Windows.Forms.Form.OnLoad(EventArgs e)
    at System.Windows.Forms.Form.OnCreateControl()
    at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
    at System.Windows.Forms.Control.CreateControl()
    at System.Windows.Forms.Control.WmShowWindow(Message& m)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
    at System.Windows.Forms.ContainerControl.WndProc(Message& m)
    at System.Windows.Forms.Form.WmShowWindow(Message& m)
    at System.Windows.Forms.Form.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
    ----------------------------------------
    SimTools_GameEngine
    Assembly Version: 0.2.6.0
    Win32 Version: 0.2.6.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/SimTools_GameEngine.exe
    ----------------------------------------
    ETFgktGMYNvzVOhtEdFZFkYsRAjH
    Assembly Version: 0.0.0.0
    Win32 Version: 0.2.6.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/SimTools_GameEngine.exe
    ----------------------------------------
    Microsoft.VisualBasic
    Assembly Version: 10.0.0.0
    Win32 Version: 14.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9206.0 built by: NET481REL1LAST_B
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9200.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
    ----------------------------------------
    System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    System.Runtime.Remoting
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
    ----------------------------------------
    Log
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/Log.DLL
    ----------------------------------------
    System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
    ----------------------------------------
    Interface_PluginAPI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/Interface_PluginAPI.DLL
    ----------------------------------------
    AMC_InterfacePlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/AMC_InterfacePlugin.dll
    ----------------------------------------
    HyperAXIS_InterfacePlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/HyperAXIS_InterfacePlugin.dll
    ----------------------------------------
    JRK_InterfacePlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/JRK_InterfacePlugin.dll
    ----------------------------------------
    Jrk
    Assembly Version: 1.1.0.1
    Win32 Version: 1.1.0.1
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/Jrk.DLL
    ----------------------------------------
    UsbWrapper
    Assembly Version: 1.5.1.0
    Win32 Version: 1.5.1
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/UsbWrapper.DLL
    ----------------------------------------
    MemoryMap_InterfacePlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/MemoryMap_InterfacePlugin.dll
    ----------------------------------------
    Network_InterfacePlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/Network_InterfacePlugin.dll
    ----------------------------------------
    SCN_InterfacePlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/SCN_InterfacePlugin.dll
    ----------------------------------------
    Serial_InterfacePlugin
    Assembly Version: 1.0.0.1
    Win32 Version: 1.0.0.1
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/Serial_InterfacePlugin.dll
    ----------------------------------------
    AxisAssignments_PluginAPI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/AxisAssignments_PluginAPI.DLL
    ----------------------------------------
    Generic2DAdvanced_AxisAssignmentsPlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/AxisAssignmentsPlugins/Generic2DAdvanced_AxisAssignmentsPlugin.dll
    ----------------------------------------
    Generic2DBasic_AxisAssignmentsPlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/AxisAssignmentsPlugins/Generic2DBasic_AxisAssignmentsPlugin.dll
    ----------------------------------------
    Generic2DStandard_AxisAssignmentsPlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/AxisAssignmentsPlugins/Generic2DStandard_AxisAssignmentsPlugin.dll
    ----------------------------------------
    Default_InterfacePlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/InterfacePlugins/Default_InterfacePlugin.dll
    ----------------------------------------
    Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Default_AxisAssignmentsPlugin
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GameEngine/AxisAssignmentsPlugins/Default_AxisAssignmentsPlugin.dll
    ----------------------------------------
    Microsoft.GeneratedCode
    Assembly Version: 1.0.0.0
    Win32 Version: 4.8.9037.0 built by: NET481REL1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Game_PluginAPI
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SimTools/Game_PluginAPI.DLL
    ----------------------------------------
    WRCGenerations_GamePlugin
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.0.0
    CodeBase: file:///C:/Users/KienNT/AppData/Local/SimTools/GamePlugins/198_GamePlugin.dll
    ----------------------------------------
    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.
    For example:
    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>
    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
    kiennt, Nov 25, 2023
    #6
  7. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,710
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    146,110Coins
    Ratings:
    +10,809 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    What version of SimTools are you using v2 or v3 Beta?
    noorbeast, Nov 25, 2023
    #7
  8. kiennt

    kiennt New Member Gold Contributor

    Joined:
    Dec 17, 2022
    Messages:
    18
    Balance:
    - 100Coins
    Ratings:
    +3 / 0 / -0
    My Motion Simulator:
    4DOF
    I’m using v2
    kiennt, Nov 25, 2023
    #8
  9. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,710
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    146,110Coins
    Ratings:
    +10,809 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    You can't use v3 Beta plugins off the simtools website with SimTools v2, they are incompatible.
    noorbeast, Nov 25, 2023
    #9
  10. kiennt

    kiennt New Member Gold Contributor

    Joined:
    Dec 17, 2022
    Messages:
    18
    Balance:
    - 100Coins
    Ratings:
    +3 / 0 / -0
    My Motion Simulator:
    4DOF
    Oh, I understand. Does SimTools v3 currently support all games as v2 does, so that I can upgrade to v3?
    kiennt, Nov 25, 2023
    #10
  11. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,710
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    146,110Coins
    Ratings:
    +10,809 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Not yet, but you can install v2 and v3 on the same PC and use the same license for them.
    noorbeast, Nov 25, 2023
    #11
  12. Andre Durand

    Andre Durand New Member

    Joined:
    Jun 16, 2024
    Messages:
    5
    Balance:
    45Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    6DOF
    I hope I'm in the right place. I recently purchased a rather new 6OF motion sim which leverage SimTools. I have v3 beta right now. I recently got everything working but Simtools loses connection with the rig at what appears to be somewhat random times after starting just fine. I need to reboot my PC in order to get it to re-connect to the rig and then when I start iRacing, within 5-25 seconds it disconnects and a reboot is required. I have checked the USB connections several times, and the cable is the cable that came with the rig. Any suggestions would be greatly appreciated.
    Andre Durand, Jun 16, 2024
    #12
  13. Andre Durand

    Andre Durand New Member

    Joined:
    Jun 16, 2024
    Messages:
    5
    Balance:
    45Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    6DOF
    Ok I may have found the issue. I uninstalled Norton and just made it through an entire iRacing race without a hitch. Wow is motion awesome.
    • Winner Winner x 1
    Andre Durand, Jun 16, 2024
    #13