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Question The plugin cannot be installed.

Discussion in 'SimTools DIY Version' started by BoomBoYang, Jun 20, 2021.

  1. BoomBoYang

    BoomBoYang New Member

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    My Motion Simulator:
    3DOF
    After the system upgrade to 21H1, the plug-in cannot be installed. How to solve this problem?Specific can see the picture, after the plug-in installed, the drop-down menu without any games.

    Attached Files:

    • Like Like x 1
    BoomBoYang, Jun 20, 2021
    #1
  2. BoomBoYang

    BoomBoYang New Member

    Joined:
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    My Motion Simulator:
    3DOF
    I installed the system several times and uninstalled and reinstalled SimTools several times due to the fact that the plugin was not available.I don't know whether my repeated installation of the system and uninstallation of simtools will have any effect on the future. I checked other people's posts and found that the license has been invalidated due to repeated installation of the system. Is this true?Please help me quickly, I have been tormented by this annoying problem all day, from the morning to the night before going to bed, I wasted the whole day.
    BoomBoYang, Jun 20, 2021
    #2
  3. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    What plugin are you trying to install?
    yobuddy, Jun 20, 2021
    #3
  4. BoomBoYang

    BoomBoYang New Member

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    My Motion Simulator:
    3DOF
    As you can see from my pictures, it doesn't help to install any plugins. The Game Manager drop-down menu doesn't show any games.I tried installing Assettocorsa and Dirtrally2.It doesn't show up in Game Manager either
    BoomBoYang, Jun 20, 2021
    #4
  5. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    This Assetto corsa plugin?
    https://www.xsimulator.net/community/marketplace/assetto-corsa-plugin.179/
    Just trying to verify your not using older v1 plugins is all.
    As they will say installed but not show up...

    No, you can reinstall as needed.
    If you ever have problems registering simtools, contact us here:
    https://simtools.us/contact-us/
    Chat Soon,
    yobuddy
    • Like Like x 2
    yobuddy, Jun 20, 2021
    #5
  6. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
    3DOF, DC motor, JRK
    Are you using a licensed and registered version of SimTools, as the demo version of SimTools will only run the Live For Speed plugin, which is included for testing purposes.
    noorbeast, Jun 21, 2021
    #6
  7. BoomBoYang

    BoomBoYang New Member

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    My Motion Simulator:
    3DOF
    I bought the DIY version and the certification has been activated successfully.
    BoomBoYang, Jun 21, 2021
    #7
  8. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
    3DOF, DC motor, JRK
    You could try running GameEngine and GameManager as admin and see if it is a permissions issue.

    You could also possibly try temporarily disabling your antivirus and firewall, then reinstall, to see if either is interfering, as SimTools can trigger a false positive: https://www.xsimulator.net/community/marketplace/motion-simulation-software-simtools.63/

    Just to rule it out a known issue make sure your computer is set to English Local: https://www.xsimulator.net/community/faq/simtools-language-setting-bug-change-to-english-local.233/
    noorbeast, Jun 21, 2021
    #8
  9. BoomBoYang

    BoomBoYang New Member

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    My Motion Simulator:
    3DOF
    The language setting is English, I forgot to set it yesterday, and the potentiometer will only turn half. I tested it in GameEngine, and the functions are all normal. Even after installing the plugin, the GameManager does not display the game.The firewall is also closed, so I'm going to try running it in admin mode.
    BoomBoYang, Jun 21, 2021
    #9
  10. BoomBoYang

    BoomBoYang New Member

    Joined:
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    My Motion Simulator:
    3DOF
    I downgraded the system back to 1909, and it's working now.Seems incompatible with 21H1.Now the problem is solved. Thank you for your help.
    • Informative Informative x 2
    BoomBoYang, Jun 21, 2021
    #10
  11. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    Hi @BoomBoYang,
    Are you using windows defender by chance?
    Just trying to track down the variables to reproduce the problem is all.
    Take care!
    yobuddy, Jun 21, 2021
    #11
  12. BoomBoYang

    BoomBoYang New Member

    Joined:
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    My Motion Simulator:
    3DOF
    No, it was the version of the system. I switched back to the previous system and everything is fine now.
    BoomBoYang, Jun 21, 2021
    #12
  13. BoomBoYang

    BoomBoYang New Member

    Joined:
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    Balance:
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    My Motion Simulator:
    3DOF
    Incidentally released my chair, DIY is very satisfied.

    Attached Files:

    BoomBoYang, Jun 21, 2021
    #13
  14. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
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    I know, but are you using Defender on the system?
    Looks like they updated it in the next release is all.
    Thanks!
    yobuddy, Jun 21, 2021
    #14
  15. BoomBoYang

    BoomBoYang New Member

    Joined:
    Jun 2, 2021
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    Balance:
    - 56Coins
    Ratings:
    +4 / 0 / -0
    My Motion Simulator:
    3DOF
    I have indeed shut down the firewall and anti-virus of the system, and I do not quite understand the problem of Defender.Anyway, now the demotion system is working, which makes me very happy.
    BoomBoYang, Jun 22, 2021
    #15